How our it works

Laundry Order

Order Online

You decide when we pick up and return
We wash and iron according to your preferences.
Laundry pick up

We pick up

See which one of our background checked ninja's will pick up.
Track the progress of your cleaning, online.
Laundry and Dry Cleaning Delivered To Your Door

and return

The most experienced laundries clean your clothes.
Laundry & Dry Cleaning delivered back to you in 48hrs or less

Our favourite customers

"Thanks guys, I got my Saturdays back" 5
, Cape Town
"Big fan of the Getneat laundry service. I used to drive to a laundry. Now I get my laundry delivered. So awesome, thank you!" 5
, Cape Town
"Super impressed with GetNeat's laundry service, so convenient."5
, Cape Town
"I have used GetNeat a few times now and their service is just the most convenient option for me!"
Garth M., Cape Town

Benefits to you

Safe

Pay on delivery or before if you so choose
Background checked Ninjas
Easily see who will be coming to your house
Laundry

The Highest Quality

Because we only partner with the best and most experienced laundries.
Dry cleaning

Why should you use us?

We run 7 days a week.
We give you the freedom to do things you love doing.

Popular questions

Our Laundry Ninja's pick up your laundry and dry cleaning.

  • After you have placed an order one of our background checked Ninja's arrives in the 1 hour slot you have specified.
  • Separate your clothes into separate groups:
    • a.) Dry cleaning
    • b.) Wash and iron
    • c.) Wash and fold
    • d.) Stained items
  • Our Ninja will put these into seperate bags for transport to one of our Cape Town laundry services provider or dry cleaning services provider.
  • If you have any special instructions, use the provided area in the order form or let your Ninja know.

GetNeat takes care of your clothes.

  • We work with only the best Cape Town Laundry and dry cleaning service providers.
  • We have built in multiple layers of inspection to ensure high-quality.
  • Our Cape Town laundry service providers will split your washing, to make certain we do not have any colour runs.
  • There is no extra charge for split loads

A Ninja delivers your clean clothes.

  • Wash & Fold is delivered to you in 48 hours
  • You can pay your invoice with cash or with the super convenient SnapScan App.
  • After payment you can rate our service

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Instead of having our customers get frustrated on a call to a call centre, and have them wait for who knows how long.

They can click on "Chat?" and start talking to a Ninja.

Its as easy as chatting to your friends on whatsapp or bbm. At this time Live Assist is only available on pickup and delivery days, Weekdays 6PM to 9PM, Weekends 9AM - 12PM.

As demand increases we will start adding extra support hours. For queries at any other hour you can still contact us by email. help@getneat.co.za!

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

GetNeat is currently available in select neighbourhoods in Cape Town. We are currently operating in Observatory, Rosebank, Mowbray, Rondebosch, Rondebosch East, Crawford, Wetton, Ottery, Newlands, Claremont, Wynberg, Plumbstead, Diep River, Southfield, Tokai, Westlake and Steenberg Estate.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

A friendly Ninja will pickup and deliver your laundry. All of our employees have been background checked. Login to our mobile web app to see who will be picking up your laundry.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

Our high quality Cape Town Laundry and dry cleaning service providers will be used to clean your laundry.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!

We don't want to ruin your clothes, therefore we have a policy of splitting lights and darks. As the customer you can request that the loads are not split, but in that case we cannot be held responsible for colour runs which will damage your clothes.

If this answer was not helpful, mail us with your questions. Send mail to help@getneat.co.za!